Plush Paws Co – Billing Terms & Conditions

These Billing Terms explain how payments are handled when you shop with Plush Paws Co. By placing an order on our website, you agree to the terms outlined below.

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1. Accepted Payment Methods

To make checkout simple and secure, we offer a range of trusted payment options:

• Credit & Debit Cards: Visa, Mastercard, American Express

• PayPal

• Apple Pay & Google Pay

• Shop Pay

• Afterpay (when available)

• Bank transfer for bulk or special orders — contact us first if you require this option

All orders are charged in Australian Dollars (AUD) unless otherwise stated at checkout.

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2. Payment Processing

• Payment must be completed in full at the time you place your order.

• Your order will not be packed or shipped until the payment has cleared.

• If a payment is declined or does not process properly, the order will not be confirmed.

If you experience any payment issues, please reach out to our support team.

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3. Pricing & Currency

• All listed prices on our website are in AUD.

• Prices may be updated or changed at any time without notice.

• Any applicable delivery fees or taxes will be displayed clearly at checkout before payment is submitted.

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4. Secure Payments

Your security is important to us.

• Our store uses SSL encryption to protect data during checkout.

• Payments are processed through reputable gateways that follow strict security standards.

• We do not store your full credit card details on our servers.

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5. Refunds & Chargebacks

• Refunds are handled according to our Return & Refund Policy.

• If there is an issue with your order, please contact us first so we can assist and resolve the matter quickly.

• Any unauthorised or fraudulent chargebacks may be disputed if we can verify that the order was fulfilled correctly.

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6. Fraud Prevention

To protect our customers and our business, Plush Paws Co may:

• Cancel or pause orders that appear suspicious

• Request additional verification for high-value purchases

• Block transactions linked to unusual or risky activity

These measures help ensure a safe shopping environment for everyone.

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7. Contact Us

If you have questions about billing or payments, our team is here to help:

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