Terms of Service

OVERVIEW

Welcome to Plush Paws Co. Throughout this website, the words “we,” “us,” and “our” refer to Plush Paws Co. By visiting our site or purchasing something from us, you are taking part in our “Service,” and you agree to the terms and conditions outlined on this page, along with any additional policies or notices linked or referenced here.

These Terms of Service apply to everyone who uses the website — including visitors, customers, merchants, and anyone contributing content.
Please read these terms carefully. If you do not agree with them, you should not use our website or any of our services.

We may introduce new features or update existing parts of the website from time to time. Any changes to these Terms of Service will be posted here, and it is your responsibility to check this page now and then. Continuing to use the site means you accept any updates or changes.

Our online store is powered by Shopify Inc., which provides the e-commerce platform that allows us to sell our products online.

---

SECTION 1 — ONLINE STORE TERMS

By using this site, you confirm that you are at least the legal age of majority in your state or territory, or that you are the age of majority and have granted permission for any minor dependents to use the website.

You must not use our products or services for any illegal or unauthorized activity. You agree not to violate Australian law (including copyright laws) while using our site.

You must not upload or transmit any harmful code, viruses, or destructive software.
Any misuse of our site or breach of these terms may result in an immediate termination of your access to our services.

---

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that information you submit through the website (excluding payment card data) may be transferred unencrypted over various networks or adjusted to meet technical requirements. Payment card information is always encrypted during transmission.

You agree not to copy, reproduce, sell, or exploit any part of the Service without our written permission.

Headings are used for convenience only and do not change how the terms are interpreted.

---

SECTION 3 — ACCURACY & TIMELINESS OF INFORMATION

While we aim to keep all information accurate and current, we cannot guarantee everything on this website will always be correct or complete. The material here is for general information only and should not be the only basis for important decisions.

Some information may be historical and kept for reference purposes only. We may update the content at any time, but we have no obligation to do so.
You agree that keeping track of changes on our site is your responsibility.

---

SECTION 4 — CHANGES TO SERVICE & PRICING

Prices for our products may change without notice.

We may update, modify, or discontinue parts of the Service at any time. We are not liable for any such modifications, pricing changes, suspensions, or discontinuations.

---

SECTION 5 — PRODUCTS OR SERVICES

Certain products or services may only be available online. Some items may have limited quantities and may only be eligible for return or exchange under our Returns Policy.

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display will show colours exactly as they appear.

We may limit product sales to specific individuals, regions, or jurisdictions at our discretion.
We may also limit quantities purchased.
All product descriptions and pricing are subject to change at any time. We may discontinue any product at any time.

We do not guarantee that any product, service, or information you purchase will meet your expectations.

---

SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to reject or cancel any order.
We may limit purchases per person, household, or order, including orders using the same:

• customer account

• credit card

• billing or shipping address

If we modify or cancel an order, we may attempt to notify you via email or phone.

You agree to provide accurate and up-to-date billing and account information so we can complete your purchases and contact you if needed.

For more details, please refer to our Returns Policy.

---

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools that we do not control and cannot monitor.

You acknowledge that these tools are provided “as is” and “as available,” without warranties or endorsements.
Using optional tools is entirely at your own risk, and you should review the terms supplied by the third-party provider before using them.

Future website features or services will also be subject to these terms.

---

SECTION 8 — THIRD-PARTY LINKS

Some content or products available on our site may come from third parties.
Third-party links may redirect you to websites we do not control. We are not responsible for examining or evaluating their content, nor are we liable for any issues arising from third-party websites or services.

Any concerns regarding third-party products should be directed to the third party.

---

SECTION 9 — USER COMMENTS & SUBMISSIONS

If you submit comments, suggestions, ideas, or other materials (whether we request them or not), you agree that we may use them at any time without restriction.
We are not obligated to keep submissions confidential or provide compensation.

We may monitor, edit, or remove content that we believe is unlawful, offensive, threatening, defamatory, obscene, or otherwise inappropriate.

You agree that your submissions will not violate any third-party rights, including intellectual property, privacy, or personal rights.
You also agree not to submit misleading, abusive, or harmful material or introduce malware.

You are fully responsible for the accuracy of your comments and submissions.

---

SECTION 10 — PERSONAL INFORMATION

Any personal information you provide through our site is governed by our Privacy Policy.

---

SECTION 11 — ERRORS & OMISSIONS

Occasionally, our site or service may contain errors, including typos, inaccurate pricing, product descriptions, promotions, shipping charges, or availability details.

We reserve the right to correct any errors and update or cancel orders if needed — even after they have been submitted.

---

SECTION 12 — PROHIBITED USES

You may not use the site or its content for:

• unlawful purposes

• encouraging others to break the law

• breaching Australian regulations

• infringing our intellectual property

• harassment or discrimination

• submitting false or harmful information

• spreading malware

• collecting personal data without consent

• spamming, scraping, crawling

• immoral or obscene purposes

• tampering with security features

Violation of these rules may result in termination of your access.

---

SECTION 13 — WARRANTY DISCLAIMER & LIABILITY LIMITATION

We do not guarantee that our service will always be uninterrupted, secure, or error-free.

You agree that we are not responsible for any damages, losses, claims, or expenses arising from your use of the site or breach of these terms.

---

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold Plush Paws Co and our employees, partners, suppliers, contractors, and affiliates harmless from any claims resulting from your breach of these Terms or violation of any laws or third-party rights.

---

SECTION 15 — SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, the rest of the Terms will remain valid and enforceable.

---

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by either you or us.
You may stop using the site at any time.
If we believe you have breached any part of these Terms, we may terminate access to our services without notice.

---

SECTION 17 — ENTIRE AGREEMENT

These Terms, along with our other posted policies, form the complete agreement between you and Plush Paws Co and override any prior agreements.

---

SECTION 18 — GOVERNING LAW

These Terms of Service are governed by the laws of Australia.

---

SECTION 19 — CHANGES TO TERMS

We may update these Terms at any time. It is your responsibility to check this page periodically.
Your continued use of the site after changes are posted counts as acceptance.

---

SECTION 20 — CONTACT INFORMATION

Free delivery worldwide

30-Day Easy Returns